Help Center

When a gift needs to be delivered urgently in the Greater Toronto Area today, choose from our suite of Same Day Rush options, available in Toronto and surrounding

When a gift needs to be delivered in the Greater Toronto Area today, choose Our Same Day Hand Delivery option which is available in Toronto and surrounding

Our Any Day Guaranteed Hand Delivery Service allows you to pick the day you would like the delivery.

Our Same Day Evening Guaranteed Hand Delivery Service should be selected if you want delivery between 5:30 and 9 pm today. 

Our Any Day Evening Guaranteed Hand Delivery Service should be selected if you want delivery on the date you picked between 5:30 and 9 pm. Ordering deadline for this service is 11 pm today.

Our Next Day Morning Guaranteed Hand Delivery Service should be selected if you want next day hand delivery by noon. Order must be placed by 3 pm today. If you are eligible for this service, the option will appear on our website checkout.

Our Any Day Morning Guaranteed Hand Delivery Service should be selected if you want delivery on the morning you picked

The Alcohol and Gaming Commission of Ontario (AGCO) has issued Toronto Gourmet Gift Basket Delivery Service a licence to deliver beer, liquor, wine, and champagne on our behalf. To comply with these rules, our drivers are “Smart-Serve” certified

Our Same Day Deliveries Services are money-back guaranteed* hand delivery services. Our Same Day Delivery Services are provided by our drivers and authorized agents.

When a gift needs to be delivered in the Metro Vancouver and The Lower Mainland today, choose Our Same Day Hand Delivery option which is available in Vancouver and surrounding suburbs

Our Next Day® Guaranteed* Hand Delivery Services to businesses by 5 pm and residences by 9 pm PST has an ordering deadline of 11 pm today. If the cost of the gift (before taxes) is over $100 (per delivery location), this is a FREE service throughout the Metro Vancouver and The Lower Mainland delivery zone noted above. If you are eligible for this service, the option will appear on our website checkout.

Our Any Day Guaranteed Hand Delivery Service allows you to pick the day you would like the delivery. With this service we deliver to businesses by 5 pm and residences by 9 pm and the ordering deadline is 11 pm PST today.

Our Next Day Morning Guaranteed Hand Delivery Service should be selected if you want next day hand delivery by noon. Order must be placed by 3 pm today. If you are eligible for this service, the option will appear on our website checkout.

Great news! We deliver packages on Saturdays and Sundays in Vancouver (Metro Vancouver and The Lower Mainland)!

The BC Liquor and Cannabis Regulation Branch (LCRB) outlines that gift basket delivery services are able to ship Wine, Beer and Liquor included in a gift basket or box within the province of British Columbia to recipients over the age of 19.

When a gift needs to be delivered in New York/New Jersey/Connecticut today, choose Our Same-Day Delivery option which is available in NY/NJ/CT and surrounding suburbs

Next-Day Delivery! Order must be placed by 1 PM EST today. Delivery to businesses by 5 pm and residences by 9 pm EST have an ordering deadline of 1 PM EST. If the cost of the gift (before taxes) is over $100 (per delivery location), this is a FREE service throughout the delivery zone noted above. If you are eligible for this service, the option will appear on our website checkout.

Our Future Day Delivery Service allows you to pick the day you would like the delivery. With this service, we deliver to businesses by 5 pm and residences by 9 pm and the ordering deadline is 11 pm today.

Great news! We deliver packages on Saturdays and Sundays in New York/New Jersey/Connecticut! We even offer Free Same Day Service on Saturdays and Sundays.

One of the most outstanding aspects of our business compared to others in the industry is that you can completely customize almost any product we sell! We offer thousands of items and products upgrades and add-ons!  You can also add items to any one of our pre-existing packages simply by selecting "Which Items Would You Like to Add?” and then following the prompts as they populate. 

Our completely custom products are essentially created from scratch and begin at $0, with the price increasing as you add more items

For special events or corporate orders, our products can be customized with specific colours or branded items.

Yes, these items can be added to most orders.

You can always place an order by telephone, email or by chat. All of these means of communication are secure.

Yes. If you provide your correct email address when placing an order, we will send you a message via email confirming your order within minutes of your order being placed

Our online ordering system (i.e. our website) is available 24 hours a day, 7 days a week and 365 days a year. Most orders will be confirmed within minutes of being is placed.

Although our warehouses are in New Jersey, New York and Toronto, you can place an order from virtually anywhere in the world using your preferred delivery method.

We accept all major credit cards as payment including Visa, MasterCard and American Express.

Yes, you can order several packages under one order/transaction. While placing the order online, there is a drop-down menu that allows you to indicate whether you would like to send multiple products to one address, or multiple products to different addresses.

When placing an order, we kindly ask that all customers provide us with a working, local phone number for the recipient in case of delivery issues.

Once you have made your product choices, you will be required to input a greeting card message, delivery information as well as your billing address and credit card information.

There is no such thing as "too early" when you are ordering. Orders can be placed as far in advance as you'd like; many of our customers prefer to place their orders for upcoming holidays, events and special occasions well in advance so that they don't forget to send their loved ones something special on their special day.

Online orders and orders placed with our customer service representatives by phone, email or chat can be held for later shipment.

A full range of our products is available online including thousands of upgrades and add-ons.

A full range of our products are available online including thousands of upgrades and add-ons.

All prices are in the currency of your country if your location can be determined.

If no one is at home when our driver attempts delivery, our driver will call the recipient to see where they can safely leave the package

From time to time, substitutions may be necessary to fill an order in a timely manner. Some of the items on our website may be backordered, discontinued or out-of-stock for a variety of reasons -- most of which are beyond our control. In these circumstances, we will substitute items of equal or greater value in all cases. We reserve the right to substitute any item with an item of equal or greater value. Doing this, will ensure that your order will be delivered on a timely basis and a special event is not missed. Please understand that the utmost care and attention is given to your order to ensure that it is as similar as possible to the one requested.

From time to time, substitutions may be necessary to fill an order in a timely manner. Some of the items on our website may be backordered, discontinued or out-of-stock for a variety of reasons -- most of which are beyond our control.

When you place an order with us, you can expect the order to be delivered with either the exact same or similar contents to what are detailed in the product description and/or depicted in the photograph of our website.

Gourmet food will be best if eaten before the best-before date or slightly thereafter. Many items will last much longer than the best-before date but quality may decrease.

Substitutions are very common in the food & gifting industry – everyone has them as they are a necessary way to have products delivery on time.

Chocolate-dipped strawberries, cheeses, fruits, baked goods and flowers are considered perishable items and therefore must be shipped on an expedited basis to maintain freshness.

Chocolate-dipped strawberries, cheeses, fruits, baked goods and flowers are considered perishable items and therefore must be shipped on an expedited basis to maintain freshness.

We deliver to all cities across Canada, United States and most International destinations (except remote locations). Delivery dates are entirely dependent on both the destination and shipping methods chosen, all of which are shown to you when placing your orders online once the full address is provided and prior to submitting payment.

Your order can be tracked by sending a quick email or chat to us or by checking the tracking number that was sent to you by email when you placed the order.

When an order is delivered to the recipient, the only paperwork that is attached to the package would be the name and contact information of the sender (which are provided when a customer places an order online), a greeting card with message and our company's contact information.

A service offered exclusively to areas within our local delivery zone, the term "hand-delivery" means your package will be delivered "by hand" by one of our own drivers to the recipient.

Yes, we do deliver to hospitals, hotels, funeral homes and retirement homes.

Yes, we do! However. we strongly advise customers to provide full street addresses as well as P. O. (Post Office) Boxes whenever possible