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We love hearing from you. Clicking the “Chat” link at the bottom of your main screen, makes it possible to chat with a Canada Baskets Associate. This service is available from 9 a.m. - 8 p.m. Eastern Standard Time, 7 days a week.


To speak with a Canada Baskets Associate by phone, feel free to call +1 (888) 887-4306, from 9 a.m. - 8 p.m. Eastern Standard Time, 7 days a week. 

Canada Baskets Customer Service will be able to assist with questions related to purchases made on basketsca.ca provided you have an order number.


You may email a Canada Baskets Sales Associate 24 hours a day, 7 days a week. Emails will be responded to within 24 hours.

New Corporate Orders corporders@basketsca.ca
New Residential Orders neworders@basketsca.ca
General Enquiries cs@basketsca.ca
Address or Order Changes orderchanges@basketsca.ca
Accounting/ Billing Issues billing@basketsca.ca
Delivery Status/ Issues delivery@basketsca.ca
or check out our Order Status Checker App.
Damaged/ Missing Gifts or Products damages@basketsca.ca
Product Quality Issues productquality@basketsca.ca
Refunds or Credits refunds@basketsca.ca
Other Customer Service Issues othercs@basketsca.ca