Privacy Policy
Last updated: April 3, 2026
Canada Baskets operates this website, including all related information, content, features, tools, products and services (the “Services”). This store is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you use the Services or communicate with us. If there is a conflict between these Terms and our Terms of Service, this Privacy Policy governs with respect to personal information.
By using the Services, you acknowledge that you have read and understand this Privacy Policy.
Personal Information We Collect
“Personal information” means information that identifies you or can reasonably be linked to you. It does not include anonymized or de-identified information.
We may collect the following categories of personal information:
- Contact information: name, billing address, shipping address, phone number, email address
- Payment information: payment method details, transaction details, payment confirmations
- Account information: username, password, preferences and settings
- Transaction information: items viewed, added to cart, purchased, returned, or exchanged
- Communications: information you provide when contacting customer support
- Device information: IP address, browser type, device identifiers
- Usage information: how you interact with and navigate the Services
Sources of Personal Information
We collect personal information from:
- Directly from you when you use the Services or communicate with us
- Automatically through your use of the Services (including cookies and similar technologies)
- Service providers acting on our behalf
- Third parties and partners, where permitted by law
How We Use Personal Information
We use personal information to:
Provide and Operate the Services
Process orders, payments, shipping, returns, account management, and customer support.
Improve and Personalize
Enhance functionality, improve user experience, and tailor content or product recommendations.
Marketing and Advertising
Send promotional communications and display relevant advertisements, where permitted by law.
Security and Fraud Prevention
Protect accounts, detect fraud, and maintain system integrity.
Legal Compliance
Comply with legal obligations, enforce policies, and respond to lawful requests.
How We Disclose Personal Information
We may disclose personal information:
- To service providers (e.g., payment processors, shipping providers, IT services)
- To marketing and advertising partners, subject to applicable laws
- When required for legal compliance or protection of rights
- With your consent or direction
- In connection with a business transaction (e.g., merger or sale)
- Within our corporate group or affiliates, where applicable
Shopify Platform
Our Services are hosted by Shopify. Shopify processes personal information as necessary to provide and improve the Services.
Your information may be transferred to and processed by Shopify and its service providers in other jurisdictions.
For more information, please refer to Shopify’s Privacy Policy:
https://privacy.shopify.com
Third-Party Websites
The Services may include links to third-party websites. We are not responsible for their privacy practices or content. You should review their policies before providing personal information.
Children’s Information
The Services are not intended for children under the age of majority in their jurisdiction. We do not knowingly collect personal information from children.
If you believe a child has provided personal information, please contact us to request deletion.
Security and Retention
We use reasonable safeguards to protect personal information. However, no system is completely secure, and we cannot guarantee absolute security.
We retain personal information only as long as necessary to:
- Provide the Services
- Meet legal obligations
- Resolve disputes
- Enforce agreements
Your Rights and Choices
Depending on your location, you may have rights regarding your personal information, including:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your information
- Data portability
- Opt-out of certain uses, including targeted advertising
These rights are subject to applicable laws and may not apply in all cases.
You may also:
- Unsubscribe from marketing emails at any time
- Continue to receive transactional communications
To exercise your rights, please contact us using the information below.
We may require identity verification before processing requests.
Complaints
If you have concerns about how your personal information is handled, you may contact us. Where applicable, you may also have the right to file a complaint with a data protection authority.
International Transfers
Your personal information may be transferred to and processed in countries outside your place of residence.
Where required, we rely on recognized legal mechanisms for such transfers.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.
Continued use of the Services after updates constitutes acceptance of the revised policy.
Contact
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us using the contact information available on our website.