Contact Us

CONTACT US

Welcome to Baskets Canada Customer Service.

CHAT WITH US

We love hearing from you. Clicking the “Chat” link at the bottom of your main screen, makes it possible to chat with a Baskets Canada Sales Associate. This service is available from 9 a.m. - 8 p.m. Eastern Standard Time, 7 days a week.

CALL US

To speak with a  Baskets Canada Sales Associate by phone, feel free to call +1 (888) 887-4306, from 9 a.m. - 8 p.m. Eastern Standard Time, 7 days a week. 

Baskets Canada Customer Service will be able to assist with questions related to purchases made on basketsca.ca provided you have an order number.

EMAIL US ANYTIME

You may email a Baskets Canada Sales Associate 24 hours a day, 7 days a week. Emails will be responded to within 1-2 hours during business hours.

New Corporate Orders [email protected]
New Residential Orders [email protected]
New International Orders [email protected]
Address or Order Changes [email protected]
Accounting/ Billing Issues [email protected]
Delivery Status/ Issues [email protected]
or check out our Order Status Checker App.
Damaged/ Missing Gifts or Products [email protected]
Product Quality Issues [email protected]
Refunds or Credits [email protected]
Other Customer Service Issues [email protected]